Payment Policy
For any payment-related questions, please contact our support team at support@pixelrigz.com or via WhatsApp / Call at +971 50 346 3317.
This Payment Policy is provided in accordance with Google Ads / Google Shopping requirements and UAE eCommerce regulations to ensure clear and transparent payment information for customers.
1. Accepted Payment Methods
We currently accept the following payment methods:
- Cash on Delivery (COD) – Available for eligible orders within the UAE
- Visa credit and debit cards
- Mastercard credit and debit cards
- American Express
2. Cash on Delivery (COD)
- COD is available on selected products and locations within the UAE.
- Payment must be made in full at the time of delivery.
- Please ensure the exact amount is available at delivery, where possible.
- Repeated refusal of COD orders may result in restriction of this payment option.
3. Card Payments
- All card payments are processed through secure, encrypted payment gateways.
- We do not store, process, or retain your card details on our servers.
- By placing an order, you authorize us to charge the total order amount, including applicable taxes and shipping fees.
4. Payment Confirmation
- Once payment is successfully completed, you will receive an order confirmation via email or SMS.
- Orders are processed only after payment confirmation or COD verification.
5. Failed or Declined Payments
- If a card payment fails or is declined, the order will not be processed.
- You may retry using a different payment method.
- We are not responsible for delays caused by payment authorization issues from banks or card providers.
6. Pricing and Currency
- All prices displayed on the website are in UAE Dirhams (AED).
- Prices include applicable VAT unless stated otherwise.
- Any additional charges, if applicable, are clearly shown at checkout before payment.
7. Refunds Related to Payments
- Approved refunds are processed to the original payment method used at checkout.
- Refund timelines depend on the payment method and issuing bank.
- For COD orders, refunds may be processed via bank transfer or store credit after verification.
8. Policy Updates
This Payment Policy may be updated periodically to reflect changes in payment methods, regulations, or business practices. Any updates will be posted on this page and will apply to future orders.
Last updated: 2026