Terms and Conditions
For any questions regarding our terms and conditions, please contact our support team at support@pixelrigz.com or via WhatsApp / Call at +971 50 346 3317.
By using this website and placing an order with Pixelrigz, you agree to the following terms and conditions. Please read them carefully.
1. Orders and Acceptance
- All orders placed through our website are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing, or suspicion of fraudulent activity.
- Confirmation of your order is provided via email or SMS once accepted.
2. Pricing and Availability
- Prices listed on the website are in UAE Dirhams (AED) and include VAT unless otherwise stated.
- We reserve the right to change prices at any time, but confirmed orders will be processed at the price displayed at the time of purchase.
- Product availability is subject to change without notice.
3. Payment
- Accepted payment methods: Cash on Delivery (COD), Visa, Mastercard, and American Express.
- Payment must be completed before the order is shipped (except COD orders).
- All card payments are processed securely; Pixelrigz does not store your card details.
4. Delivery
- We deliver within the UAE. Delivery timelines are estimates and may vary depending on location, stock availability, and unforeseen circumstances.
- Delivery confirmation will be provided via email or SMS.
- Risk of loss or damage passes to the customer upon delivery for non-defective items.
5. Returns, Refunds, and Exchanges
Our returns, refunds, and exchanges policy applies as outlined on our Return, Refund & Exchange Policy page. Please review it carefully before making a purchase.
6. Warranty and Product Information
- Products may come with manufacturer warranties. Warranty terms are provided on the product page or invoice.
- Pixelrigz may assist with warranty claims but is not responsible for manufacturer obligations beyond the stated warranty.
- Product descriptions and images are for illustrative purposes. Minor variations may occur.
7. User Responsibilities
- Users must provide accurate personal and payment information when placing an order.
- Accounts, passwords, and any actions taken using your account are your responsibility.
- Users must not use this site for illegal purposes or violate any applicable UAE law.
8. Limitation of Liability
- Pixelrigz is not liable for indirect, incidental, or consequential damages arising from use of the website or products.
- Liability is limited to the purchase price of the product only.
9. Privacy and Data Protection
- We collect personal data to process orders and provide support in accordance with UAE data protection regulations.
- Personal information will not be shared with third parties except for order fulfillment or legal compliance.
10. Governing Law
- These terms are governed by the laws of the United Arab Emirates.
- Any disputes arising from these terms or orders placed with Pixelrigz will be subject to UAE courts and regulations.
11. Policy Updates
We reserve the right to update these Terms & Conditions from time to time. Changes will be posted on this page and will apply to future orders.
Last updated: 2026